Practical advice
EXTRA SWITCH PRACTICES
All the following procedures can be requested from Audax Renewables, using the appropriate forms on the website www.audaxrenewables.it or by contacting customer service:
- Power modification
- Counter movement
- Check counter
- Deactivation of supply
NB For the correct processing of the aforementioned procedures, the Customer must attach a front/back copy of the tax code and a valid identity document to the form.
DOMICILIATION / WITHDRAWAL OF PAYMENT
To pay your bills conveniently, you can choose bank or postal direct debit: the invoice will be automatically debited from your account on the exact day it is due, without the risk of incurring delays. Activating direct debit is very simple:
- By accessing your MY AUDAX Customer Area
- By downloading the form from our site, filling it in with your data and returning it signed, together with a copy of the front and back of an identity document
Calling us from Monday to Friday from 08:00 to 20:00 on the Customer Service number 800.595.455
