Audax Renewables Offer - Gas

AUDAX PLACET FIXED NATURAL GAS DOMESTIC CUSTOMER is the Free Price Offer with Equal Protection Conditions (PLACET) which allows you to purchase the natural gas material component at a fixed and invariable price (VAT and taxes excluded) for 12 months from the date of activation of the supply, pursuant to the Res. . ARERA 555/2017/R/com and subsequent amendments.

PERIODO DI VALIDITÀ DELL’OFFERTA: da 16/01/2023 al 31/12/2025

The offer is reserved exclusively for domestic users (pursuant to art. 2.3 letter a) of the Del. ARG/gas 64/09 subsequent amendments - TIVG).

All prices and values shown below are net of VAT, duties, taxes and any contributions, as well as any other duties, taxes or charges that may be introduced even subsequently by the competent authorities and which will be applied according to the legislation of reference.

Per una migliore comprensione della presente offerta, ti informiamo che nel nostro sito web https://audaxrenewables.it/la_bolletta.php troverai la guida alla lettura delle nostre CTE (offerte).

• PRICE OF THE GAS MATERIAL COMPONENT

The price of natural gas raw material is equal to the sum of the two components PFIX, expressed as a redelivery point share (€/PDR/year) (VAT and taxes excluded) and PVOL, expressed as an energy share (€/Smc) (VAT and excluding taxes), fixed and invariable for the first 12 months from the date of activation of the supply, as indicated below:

Where:

• The Pvol fee represents the natural gas material component expressed as an energy share (€/Smc).
• The Pfix fee represents the natural gas material component expressed as a redelivery point share (€/PDR/year).

The expenditure of the sum of all charges and fees for the natural gas material component accounts for approximately 78% of the total expenditure of a typical domestic customer with an annual consumption of 1,400 Smc, excluding VAT and taxes.

To cover the costs of distribution, metering and related marketing, gas distribution and metering tariffs will be charged, including charges, as defined by the Authority pursuant to ARERA Resolution 570/2019/R/gas and subsequent amendments. ii. (RTDG), available on the web www.arera.it, excluding VAT and taxes.
The expense for distribution, metering and marketing affects approximately 22% of the total expenditure of a typical domestic customer with an annual consumption of 1,400 Smc, excluding VAT and taxes.

To cover the costs of the natural gas transport service from the PSV (virtual exchange point) to the redelivery point (PDR) of the transport network, the QT i,t component will be charged as defined by ARERA pursuant to the ARG Resolution /gas 64/09 and subsequent amendments. (TIVG), available on the web www.arera.it, excluding VAT and taxes.
The cost of transport accounts for approximately 0 % of the total cost of a customer for other typical uses with an annual consumption of 1,400 Smc, excluding VAT and taxes.

• Additional fees: in addition to the fees defined above, the Customer will pay the supplier, for each request forwarded to the competent Distributor, the amount that the Distributor itself will charge to the Supplier. Only in cases relating to transfer requests, the Customer also pays the Supplier an amount equal to 23.00 euros (VAT and taxes excluded) pursuant to art. 11.1 of the Annex to the Resolution. ARERA 301/2012/R/eel and subsequent amendments (TIV).

• Digital bill discount and SDD/CCR payments: pursuant to art. 13.2 of the Annex to the Resolution. ARERA 555/2017/R/com to customers referred to in art. 2.3 lett. a) TIVG) (domestic customer) who do not request an invoice in paper format and who opt for direct debit, postal or credit card payments, a discount on the invoice of €5.40/PDR/year (VAT) will be applied and taxes excluded). The methods of application of the discount are established in accordance with the provisions of Bill 2.0 (ARERA Resolution 501/2014/R/com), for the natural gas protection service.

• Billing: invoicing will take place with the frequency indicated in article 10 of the CGF. Starting from 1 January 2019, the invoice valid for tax purposes will be issued in electronic format and made available, through the Exchange System (SDI) of the Revenue Agency, in the Customer's reserved area on the Revenue Agency's website. Come in. For business customers, the bill, in "courtesy" PDF format, will still be sent via email to the email address that the Customer made available to the Supplier when concluding the Contract.

• CHANGE IN TARIFF PARAMETERS: if, during the execution of the Contract, the components, elements and/or tariff parameters envisaged by the ARERA Resolutions or by provisions of other competent authorities, were to undergo variations, they will be taken into account for the purposes of determining the fee due from the Customer during the invoicing phase, to the same extent and starting from the same effective date established by ARERA or another competent body.

• SOCIAL BONUS: The social bonus for the supply of natural gas was introduced as a social measure to reduce the cost of natural gas for families experiencing economic hardship and can be requested from your municipality. The bonus is also provided for cases of physical discomfort, i.e. when in the family unit there is a person in serious health conditions who requires the use of life-saving equipment powered by electricity. For further information you can visit the website www.arera.it or call the toll-free number 800.166.654.

The conditions referred to in this offer will remain fixed and unchanged for 12 months from the date of activation of the supply. After 12 months from the date of activation of the supply, the seller communicates to the end customer the information relating to the methods of renewal of the offer, in written form, so that said communication reaches the customer with a notice of no less than 3 months with respect to the effective date of the new economic conditions, the aforementioned deadline being considered as starting from the first day of the month following that of receipt of the communication by the customer, without prejudice to the Customer's right to withdraw from the contract pursuant to article 10 of the General Conditions of Supply . Unless proven otherwise, the aforementioned communication is presumed to have been received 10 days after sending by the seller.

In order to verify the differences between this PLACET offer, framed in the free market, and the reference prices and standard supply conditions established by the Authority (protection or enhanced protection service), below you will find the comparability sheet, pursuant to art. 9.1, letter. l) of the Code of Commercial Conduct (Annex A to Resolution 366/2018/R/com and subsequent amendments).
This comparability sheet provides for the indication of the estimated calculation of the annual expenditure excluding taxes, fees and any other charges.

In addition to what is indicated in the TECHNICAL AND ECONOMIC CHARACTERISTICS OF THE OFFER section and in the rest of the information and documentation on this page, we inform you that the Contract has as its exclusive object the supply of natural gas to the Customer by the Supplier, at the Point of supply identified, according to these General Supply Conditions and the Economic Conditions offered within the scope of this PLACET Offer. The customer formulates, on the basis of a form prepared by the Supplier, present in the documentation downloadable on this page, an irrevocable contract proposal for 45 (forty-five) days following its signature date. Within this last term the Supplier communicates in writing on a durable medium to the Customer the acceptance or rejection of the proposal (welcome letter). If the aforementioned deadline has expired in vain, the Contract proposal is considered revoked. The Contract ends with the Customer's receipt of the Supplier's acceptance. Unless proven otherwise, the aforementioned communication is presumed to have been received 10 (ten) days after actual sending by the Supplier. Before the conclusion of the Contract, the customer must receive the following "Contractual Documentation", that is to say, the set of documents that form an integral part of the Contract and consists of these General Supply Conditions and at least:
a) forms for the conclusion of the PLACET offer;
b) information preliminary to the conclusion of the contract, pursuant to Article 9, paragraph 9.1, letters from a. to g. of the Code of Business Conduct;
c) information note for the end customer;
d) forms containing the economic conditions;
e) comparability sheet;
f) information on specific and general levels of commercial quality;
g) forms for exercising the right of withdrawal for domestic end customers only;
h) form for submitting complaints;
i) form for submitting complaints for invoicing of anomalous amounts;
j) information on the processing of personal data;
k) any further form or information mandatory pursuant to current legislation or any further form or information useful for the conclusion of the contract. In cases other than a change of supplier (for example transfer or new connections), the customer declares that he has legitimate availability of the property in which his systems are located. At the time of conclusion of the Contract or, if the conclusion took place via remote communication techniques that do not allow the immediate transmission of the contractual Documentation, at the latest within 10 (ten) working days from the conclusion and in any case before the Activation of the supply , the Supplier will deliver or transmit to the Customer a full copy of the contractual Documentation in paper form or, at the Customer's choice, on another durable medium. If the Contract is concluded with a Customer off-premises, the Supplier is obliged to provide the Customer with a copy of the signed Contract or confirmation of the Contract on paper or, if the Customer agrees, on another durable Medium. Without prejudice to the provisions of Article 51, paragraph 6, of the Consumer Code for telephone contracts, in the case of any distance contract, the Supplier provides the Customer with confirmation of the Contract concluded on a durable medium, before activating the supply. The Supplier may, subject to the Customer's consent, replace the delivery or transmission of the information or documentation on the information on the energy mix and the form for submitting complaints for billing of anomalous amounts with the provision on its website, with access directly from the home page, also in printable mode, and at any physical branches. The contractual documentation is intended to be integrated by any further document or information that becomes mandatory pursuant to current legislation

If the Contract was concluded by the end Customer outside the Supplier's business premises or remotely, the Customer may withdraw from the Contract, without charges and without having to provide any reason, within 14 (fourteen) days from the date of conclusion of the Contract, according to what provided for by the Consumer Code, with one of the following methods, of your choice:
a) by submitting any explicit declaration of your decision to withdraw from the Contract to the following addresses: AUDAX RENEWABLES SRL - Via Candiolo n. 2/4 - 10048 Vinovo (TO), or fax at no. 011/0122660; or email to complaint@audaxrenewables.it; or PEC to complaint@pec.audaxenergia.it.
b) by sending the Reconsideration Form attached to this Contract and available among the documentation downloadable on this page through the channels indicated in the aforementioned form.
The burden of proof relating to the exercise of the right of withdrawal in accordance with this article lies with the Customer. During the period foreseen for the exercise of the right of reconsideration, the Contract will not be executed, unless the Customer expressly requests that the procedures to initiate the activation of the supply are started before the deadline for the exercise of the right of reconsideration has expired. rethinking. The aforementioned request does not in any case imply for the Customer the loss of the right to change his mind. If the end customer exercises the right to reconsider after having requested the early start of the supply activation procedures (see paragraph HOW IS THE SUPPLY ACTIVATED?), and provided that it is still possible to prevent the activation of the same, the Supplier may ask the Customer a fee equal to any costs incurred for the services carried out by the Distributor and a further maximum fee of 23.00 euros excluding VAT. If, at the time of exercising the right of withdrawal, the activation of the supply has already occurred or can no longer be prevented, the Customer is also required to pay the fees provided for in the signed Contract, until the moment of termination of the supply itself.
In any case:
a) if the end Customer exercises the right to reconsider and has not previously requested the early start of the supply activation procedures, the supply continues to be guaranteed by the previous Supplier;
b) if the Customer exercises the right to reconsider having requested an early start of the supply activation procedures and it has already been activated or it is no longer possible to prevent its activation, the same Customer can identify another Supplier or proceed with the request closing of the supply point, upon express request. Otherwise, the Services of last resort will be activated.
In the above cases, the Supplier will not be responsible for any inconvenience in supply suffered by the Customer. In the case of exercising the right of reconsideration aimed at ceasing the supply with deactivation of the collection/delivery point, the end customer himself will be required to request deactivation from the current sales operator, who will provide, also through the possible transport user and dispatching or the user of the distribution service, pursuant to the provisions of article 81, paragraph 81.7, of the TIQE (Authority resolution of 22 December 2015, 646/2015/R/eel).

For the “Activation of supply” means the moment from which, in line with the regulation of the methods of access to the natural gas distribution service, the Contract is physically executed and the related supply is placed under the responsibility of the Supplier. The activation of the supply, unless otherwise explicitly requested by the end customer, except in cases where it occurs following a transfer or new activation, takes place on the first useful date and in any case no later than the first day of the third month following that of conclusion of the Contract. Activation takes place within the deadline indicated in the letter of acceptance of the proposal, as indicated in the art. 3.1 of the General Supply Conditions. The Activation date of the supply must be highlighted at least in the first invoice issued by the Supplier. If the Supplier is unable, for reasons not attributable to him, to proceed with the Activation of the supply within the terms indicated above, he will promptly notify the Customer with reasons, also indicating the date scheduled for the Activation itself. If a request for execution of the contract is not submitted before the deadline for reconsideration has expired, the activities necessary to process the requests aimed at obtaining execution of the contract will be started only once the period established for the right of reconsideration has elapsed. The request for execution of the contract before the deadline for the reconsideration has expired will not lead to the start of the supply in the period envisaged for the reconsideration, but may in any case lead to an advance of the supply with the new sales operator compared to the normal expected times. Pursuant to current legislation, if the Contract is concluded due to a change of Supplier, the new one Supplier has the right to revoke the switching request based on the following information:
a) if the supply point is suspended due to non-payment and, if so, the date of any suspension of supply to the point itself;
b) if for the same supply point a compensation procedure is underway in terms of contribution for previous arrears;
c) the market of origin of the supply point, distinguishing between the free market and last resort services;
d) the dates of any suspension requests, in addition to any ongoing ones, if presented in the last 12 months preceding the date of the switching request;
e) the dates of any switching requests, in addition to the current one, if carried out in the last 12 months preceding the date of the switching request;
f) the activation date of the default Service;
g) the accessibility or otherwise of the Supply Point;
In addition, the Supplier may exercise the aforementioned revocation if the Customer exercises the right to reconsider following the presentation by the Supplier of the switching request by the last available date. If the Supplier intends to exercise the right to revoke the switching request, it is required to communicate in writing to the Customer, within 45 (forty-five) days from the conclusion of the Contract, that the Contract will not be effective and will be terminated by law. Following the communication, the effects of withdrawal from the Contract with the previous Supplier will also cease. Once the aforementioned deadline has passed, in the absence of communication from the Supplier, the Contract will still be effective. If, following a request to activate the supply, the Supplier receives from the Distributor notification of any unpaid amounts as a result of previous interventions interrupting the supply due to arrears attributable to the end Customer with reference to the Supply Point covered by the Contract or another Point of supply connected to the networks managed by the same Distributor, the Activation of the supply is subject to the payment by the Supplier of the amounts highlighted by the Distributor. In such cases, the Supplier will still have the right to (i) withdraw the switching request for activation of the supply within 2 (two) working days of the notification by the Distributor or (ii) confirm the switching request, taking action against the end Customer.

The Contract is for an indefinite period. The Economic Conditions apply from the date of Activation of the supply and last for 12 (twelve) months from the Activation of the supply. After the aforementioned 12 months, the Supplier proceeds to renew the same type of fixed or variable offer by sending (separately from sending the invoice) to the Customer a written communication containing the price that will be applied at the end of the 12 months, with a notice of no less than 3 (three) months with respect to the effective date of the new economic conditions, the aforementioned deadline being considered as starting from the first day of the month following that of receipt of such communication by the customer. The renewal of the economic conditions does not entail any change in the type of offer covered by this Contract. The price proposed for the renewal of this Offer is equal to the price envisaged by the PLACET offer marketed by the Supplier at the time the communication is made. The Customer remains entitled to withdraw from the Contract in the manner and within the terms indicated in the aforementioned communication. In the absence of withdrawal by the Customer, the new economic conditions are considered accepted. Unless proven otherwise, the aforementioned communication is presumed to have been received 10 (ten) days after sending by the Supplier. If the Supplier does not promptly make the aforementioned renewal communication, for the following 12 months, the lower price between that envisaged by the expiring Economic Conditions and that envisaged by the PLACET offer applicable to the Customer and marketed by the Supplier on the expiry date of the previous Economic conditions. For the purposes of calculating the price referred to in this paragraph, the Supplier uses the annual consumption, as defined in the regulations of Bill 2.0, Annex A to the ARERA resolution of 16 October 2014, 501/2014/R/COM as subsequently amended and integrated). In cases of failure to comply with the renewal communication obligations and if the applicable price (the lower price between that envisaged by the expiring Economic Conditions and that envisaged by the PLACET offer applicable to the Customer and marketed by the Supplier on the expiry date of the previous Economic Conditions) is different from that provided for in the expiring Economic Conditions, the End Customer is entitled to an automatic compensation equal to 30.00 euros (VAT and taxes excluded).
The Supplier and the Customer have the right to withdraw unilaterally and without charges from the Contract by notifying the other Party.
a) The Customer, in the event that he intends to change Supplier, can withdraw from the Contract at any time and without charges, issuing to the new Supplier, upon stipulation of the new contract, a specific mandate to withdraw, on his behalf and in his name, from the existing Contract. The new Supplier is required to send a specific communication to the SII no later than the 10th (ten) day of the month preceding the date of change of supply. The Supplier will guarantee the supply until the effective date of the withdrawal, from which the new supply will take effect. The Customer is required to pay the amounts due under the Contract by virtue of the supply provided up to the effective date of the withdrawal. In the event that the Customer intends to withdraw without the aim of changing Supplier, but for the purpose of terminating the supply, or for other reasons, the notice period for exercising the right of withdrawal cannot exceed 1 (one) month starting from the date of receipt of the notice of withdrawal by the Supplier. In this case, the Customer withdraws from the Contract in the following ways: by sending, via registered mail to Audax Renewables Srl, via Candiolo n. 2/4 10048 - Vinovo (TO), or by fax to the number 011-0122660, or by PEC to audaxenergia@pec.audaxenergia.it. It is understood that the notice period starts from the day of receipt of the notice of withdrawal.
b) The Supplier may withdraw with a notice of no less than 6 (six) months, with written communication and in such a way as to allow verification of actual receipt. This notice starts from the date of receipt of the notice of withdrawal by the end customer.

If the Customer does not respect the payment deadline indicated in the invoice, the Supplier requires the Customer, in addition to the amount due, to pay late payment interest calculated on an annual basis and equal to the Official Reference Rate set by the European Central Bank (ECB). increased by 3.5 percentage points. The Customer who has paid the invoices relating to the last two years within the deadline or, if the supply is less than the two-year period, the invoices relating to the period of effectiveness of the Contract is required to pay only the legal interest for the first 10 (ten) days late. The Supplier may request payment of postage costs relating to the invoice payment reminder. The request for compensation for further damage is excluded. In the event of delayed or omitted payment, even partial, of the fees due by the Customer pursuant to this Contract, without prejudice to the above, after at least 2 (two) days have elapsed from the expiry of the invoice, the Supplier has the right to send to the Customer by registered mail with return receipt or by certified email (PEC), in cases where the Customer has made his email address available, a notice of suspension of the supply indicating the deadline for payment (hereinafter also: communication of formal notice), with a notice of no less than 40 (forty) days (Law 160/2019 – Budget Law 2020),. For customers benefiting from a social bonus due to physical and/or economic hardship, the terms referred to in the art. will be doubled. 4 of the TIMG. In the event that the Supplier sends a notice of default within 90 (ninety) days following the date of the last request for suspension of supply due to arrears with reference to invoices not covered in the previous communication, the aforementioned deadlines for the balance of the fees due may be reduced to an extent no less than 7 (seven) calendar days from the sending of the registered letter to the Customer and 5 (five) calendar days from receipt of the receipt of delivery to the Customer of the notice of default by certified email, or in any case 10 (ten) calendar days from the date of issue of the formal notice in the event that the Supplier is not able to document the date of sending the communication by registered mail. The notice of formal notice will also contain the methods through which the Customer communicates the payment of the outstanding amounts to the Supplier (i.e. by sending a copy of the receipt of the payment made by fax or to the e-mail address indicated in the notice of default reminder). The Supplier, if 3 (three) days have passed unnecessarily from the deadline for payment, may, without further notice and without prejudice to the cases of prohibition on the suspension of supply provided for by the applicable legislation, request the Distributor to suspend the supply. In this case, the Supplier reserves the right to ask the Customer to pay the fee for suspension and reactivation of the supply within the limit of the amount established by ARERA. Once the supply has been suspended, the Customer who intends to obtain the reactivation of the supply must send the Supplier the documentation certifying the payment of the outstanding amounts in the manner provided in the notice of formal notice. Once the supply has been suspended, in response to the Customer's continuing non-compliance, the Supplier has the right, at any time, to request administrative termination from the Distributor pursuant to Article 9 of the TIMG. In such cases, the termination of the Contract takes effect from the day indicated by the Supplier as the date of administrative termination. Where the intervention to suspend the supply is not feasible, the Supplier may resort, subject to technical feasibility, to interrupt the supply even in the form of complex work, placing the related costs at the expense of the Customer. The execution of the intervention will result, with effect from the relevant date, in the legal termination of the Contract. Where it is not possible to carry out the intervention to interrupt the supply, the Supplier has the right to declare the Contract terminated and request the relevant administrative termination from the Distributor, in compliance with the provisions of the art. 13 of the TIMG. The termination of the Contract takes effect from the effective date of the default Service. In the event that administrative termination is requested, the Supplier is required to send to the competent Distributor, to facilitate the legal initiatives to be undertaken:
a) copy of unpaid invoices;
b) copy of the documentation relating to the final customer's formal notice;
c) copy of the communication with which the Supplier declared the termination of the Contract to the end Customer, together with the documentation certifying the receipt of this communication by the Customer;
d) copy of the Contract (where available) or, alternatively, the last paid invoice;
e) summary document certifying the amount of the outstanding credit, as well as further documentation suitable to highlight the situation of arrears of the end customer.
In the event of non-compliance with the Contract, the Customer undertakes to allow the Distributor to access the premises where the measurement system is located in order to be able to disconnect the supply point from power. In the event that the suspension of supply or reduction in power occurs without sending the formal notice by registered mail, Audax will pay the Customer as compensation a fee equal to Euro 30.00 (VAT and taxes excluded). Furthermore, Audax will pay the Customer as compensation a fee equal to 20.00 Euros (VAT and taxes excluded), in the event that the supply has been suspended due to arrears, or a power reduction has in any case been carried out, despite the failure also respecting one of the following terms:
• the deadline for payment indicated in the letter of formal notice, which cannot be less than 15 (fifteen) calendar days from the sending of the relevant registered letter to the end customer, or 10 (ten) calendar days from receipt, by of the seller of the sale, of the receipt of delivery to the end customer of the notice of default sent via certified email, or 20 (twenty) calendar days from the date of issue of the written notice of default if Audax Renewables is not able to document the date of sending of the aforementioned communication;
• the maximum term between the date of issue of the notice of default and the date of delivery of the same to the postal carrier which, if Audax Renewables is not able to document the date of sending, cannot be more than 3 (three) working days starting from the date of issue of the notice of default, without prejudice to the right for Audax Renewables to deliver to the postal carrier within a period not exceeding 5 (five) working days if also the final deadline of 20 (twenty) calendar days referred to in the previous point is increased by a number of working days equal to the difference between the observed delivery deadline and the minimum deadline of 3 (three) working days;
• the minimum period of 3 (three) working days between the expiry date of the payment deadline and the date of the request to the distribution company for the request to close the redelivery point due to suspension of supply due to arrears.
In the aforementioned cases, the end customer cannot be required to pay any further fee relating to the suspension or reactivation of the supply. Audax Renewables must pay the end customer, within 8 (eight) months from the occurrence of the suspension or power reduction, the automatic compensation indicated above directly or on the occasion of the first available invoice, through a deduction from the amount charged in the same invoice. The Supplier also reserves the right to request compensation - identified on the invoice as CMOR Fee - within the Indemnity System, if the Customer exercises withdrawal due to a change of Supplier without fulfilling its payment obligations.

The so-called "gas bonus" (i.e. "the system of compensation for the expenditure incurred by domestic customers for the supply of natural gas") is a tool introduced with Legislative Decree 185/08, converted with Law 2/09 with the objective to support families in financial difficulty, guaranteeing them savings on the annual expenditure for the supply of natural gas. The social bonuses for economic hardship (electricity and gas) and for physical hardship can be cumulated if the respective eligibility requirements are met. The social bonus (i.e. the compensation scheme for the expenditure incurred by domestic customers for the supply of electricity and/or natural gas) is applied in the form of a discount on the bill for the supply of natural gas. To access the social bonus you must apply at your municipality of residence or at another institution designated by it, submitting the appropriate form completed in its entirety. The forms can be found on the website of the Regulatory Authority for Energy, Networks and the Environment, www.arera.it. For more information visit the website www.arera.it or call the toll-free number 800.166.654.
Social bonus for the supply of gas due to economic hardship
All domestic customers, holders of a natural gas supply (with a gas meter class no higher than G6) belonging to a family unit that meets the requirements established from time to time by the relevant reference legislation and published on the ARERA website www.arera.it. Furthermore, domestic customers who use condominium systems powered by natural gas can also access the social gas bonus. The social bonus is paid - in a deferred manner over 12 (twelve) months - directly on the invoice in the form of a discount on the cost of the entire bill; however, for customers who use condominium systems, the bonus is paid in a single payment via a direct bank transfer which can be collected at Poste Italiane branches. The bonus is valid for 12 (twelve) months and its renewal can be requested if conditions of economic hardship persist. To fill out the forms, all information relating to the customer, his residence, his family status and the characteristics of the natural gas supply contract are required (easily found on the bills), as well as the documentation relating to the ISEE.

SLOPE

For any information on the offer, you can contact us at the following numbers:
FOR INFORMATION ON THE OFFER
Via Candiolo n. 2/4 - 10048 Vinovo (TO)
Toll-free number: 800 595 455 (*)
(*) Hours: from 08.00 to 20.00 from Monday to Friday (excluding national holidays)
Tel.: 011/9653739 (**)
(**) Hours: from 08.00 to 20.00 from Monday to Friday (excluding national holidays)
*The cost of the call varies depending on the telephone operator
Fax: 011/0122660
E-mail: commerciale@audaxrenewables.it