Audax Renewables offer - Free market

The expenditure for natural gas materials includes the following amounts:

• PRICE OF THE NATURAL GAS MATERIAL COMPONENT

equal to the PSV or wholesale price, understood as the arithmetic mean calculated monthly of the reference price of all transactions carried out during the daily session on the trading venue Intraday Gas Market (MI_GAS)*, considering gas supplied at standard conditions with PCS equal to 0.0932 GJ/Smc**, plus a spread equal to 0.0150 €/Smc. The gas raw material price actually applied is adjusted according to the value of the same PCS parameter for the distribution system in which the supply falls. In the event that the volumes are detected by measurement units not equipped with equipment for correcting measurements under standard conditions, they will be adjusted based on the value of the coefficient C according to the provisions of the TIVG.

• CC or MARKETING COSTS: to cover the operator's retail management costs, of which the variable unit fee is equal to €0.0845/Smc, the fixed unit fee is equal to €0.77425/PDR /day (€282.60/PDR/year).

The expenditure of the sum of all charges and fees for natural gas matters for approximately 70% of the total expenditure of a typical non-domestic customer with an annual consumption of 5,000 Smc, excluding VAT and taxes.

* MI-GAS (Intraday Gas Market) is the trading venue for gas purchase and sale offers relating to the gas-day corresponding to the one on which the session opens. The MI-GAS takes place in a single session according to the methods of continuous trading, as defined by the Energy Markets Manager (GME). The value of the average reference price of MI-GAS is published by GME on the website www.mercatoelettrico.org.
** The actual PCS indicates the quantity of effective thermal energy obtained by burning one Smc of methane gas. The “C” coefficient is used to convert the cubic meters of gas measured by the meter into Smc, the unit of measurement for invoicing methane on the bill. Their actual values depend on the geographical location of the sampling point (PDR) and are calculated based on some parameters such as, for example, altitude and climate zone. The adjustment of the "C" coefficient will be carried out by applying to the invoiced volumes the actual coefficient corresponding to the Customer's redelivery point.

In order to facilitate the evaluation of our offer, below we provide an estimated calculation of the possible annual cost of the supply, depending on the installed power, under the conditions of the offer ALWAYS GREEN BUSINESS:

Unless otherwise indicated in the CTE, at the conclusion of the Contract, the Supplier will have the right to request the Customer to pay, as a guarantee of the obligations undertaken, a security deposit, distinguished by type of customer and calculated based on what is indicated in the Conditions General Supply which will always be delivered to the Customer before signing the Contract and which, in any case, will not exceed €80.00 for domestic end customers. while it will be equal to a minimum of €80.00 for business customers (for use other than domestic)
For the supply of natural gas to business customers, the amount of the security deposit will be calculated based on the following formula, Security deposit amount = Base + Applicable VAT. Where the Base is equal to 11 + (Estimated Average Monthly Consumption*Gas Coef.), the estimated average monthly Consumption is equal to the customer's estimated Average Annual Consumption/12 and the Coef. Gas equals 0.583.

For the supply of electricity to business customers (for use other than domestic), the amount of the security deposit will be calculated on the basis of the following formula, and in any case, it cannot be less than Euro 80.00: Security deposit amount = Base + applicable VAT. Where the Base is equal to [(Estimated Average Monthly Consumption * Energy Coef.) + (Committed Power*Power Coef.) + (User Class Coef.)]; the estimated average monthly consumption is equal to the estimated average annual consumption of the customer/12 and the Coef. Energy, Coef. Power and Coef. User Class take on different values depending on the user class, as indicated in the table below: Furthermore, for each request sent by the Supplier to the competent Distributor (i.e. requests for transfer/takeover, deactivation, increase/decrease in power, etc.), in addition to the costs determined by the Distributor itself (published on its website) which will be charged by the Supplier to the Customer on the first available invoice, the Customer will be required to pay a flat rate fee (VAT, duties and taxes excluded) determined by Audax to cover the administrative management costs of the case, as indicated in the table referred to in the art. 15 of the CGF reported below.

Invoicing takes place based on the measurement data and in compliance with the following order: a) actual measurement data made available by the Distributor; b) self-readings communicated by the Customer, if validated by the distribution company; c) estimated measurement data. Audax makes the self-reading service available to the Customer of natural gas and electricity: the Customer, for the entire duration of the month, will be able to communicate the self-reading in the following ways: i) by calling Customer Service at no. 011/9653739 or toll-free number 800595455, ii) by sending an e-mail to info@audaxrenewables.it or a fax to no. 011/0122660, iii) by accessing your My Audax Customer Area on the website www.audaxrenewables.it or on the My Audax App. In the absence of self-reading or detection or validation of the self-reading by the Distributor, Audax will charge the estimated consumption, in compliance with the provisions of the articles. 6.2 and 10 of the TIF. If Audax proceeds to estimate consumption, it will follow the following criteria, ordered by priority: (i) historical consumption data of the Customer that Audax acquires during at least one year of administration; (ii) presumed annual consumption and withdrawal profile communicated by the Distributor.

With regard to the supply of natural gas, if the Distributor communicates to the Supplier the negative outcome of the reading attempt, the Supplier will in turn inform the Customer with communication on the invoice and will proceed with the invoicing of the presumed consumption. The local Distributor publishes on its website the calendar of passages of the personnel responsible for collecting the natural gas measurements and is required to take charge of the measurement collected by the Customer and left available by the latter also through a posted paper note at the door of your home or similar place. In the event of an unsuccessful attempt to collect the measurement, the Distributor informs the Customer, with a specific paper note, of the possibility of carrying out the self-reading. The Customer can request that the invoice be sent by ordinary mail, or by e-mail to the address indicated by the Customer.

With regard to the supply of natural gas, if the Distributor communicates to the Supplier the negative outcome of the reading attempt, the Supplier will in turn inform the Customer with communication on the invoice and will proceed with the invoicing of the presumed consumption. The local Distributor publishes on its website the calendar of passages of the personnel responsible for collecting the natural gas measurements and is required to take charge of the measurement collected by the Customer and left available by the latter also through a posted paper note at the door of your home or similar place. In the event of an unsuccessful attempt to collect the measurement, the Distributor informs the Customer, with a specific paper note, of the possibility of carrying out the self-reading. The Customer can request that the invoice be sent by ordinary mail, or by e-mail to the address indicated by the Customer.

On the site www.audaxrenewables.it The Guide to reading the invoice is published and can be downloaded by the Customer, which contains a complete description of the individual items that make up the amounts invoiced for each offer from the Supplier, using simple, understandable language consistent with the so-called "Glossary" approved by ARERA. , also published on the website indicated above.

In the event of non-payment or delayed payment, even partial, of the invoices, Audax, in addition to any additional expenses incurred, including those for reminders to pay the invoices, will charge legal interest for the first 7 (seven) days of delay ( the legal interest for the year 2020 established by the decree of the Ministry of Economy and Finance of 12/12/2019, published in the Official Gazette of 12/14/2019. From the 8th (eighth) day it will instead charge , late payment interest equal to the official reference rate (ECB rate), increased by 3.5 percentage points (for customers who qualify as consumers) and by 4.5 percentage points (for customers who do not qualify as of consumer), for each day of late payment. In case of delay in payment with respect to the due date indicated on the invoice, the Supplier may bring the Customer into default by means of written communication via certified e-mail or registered letter with return receipt with advance notice. not less than 40 (forty) days (Law 160/2019 - Budget Law 2020), by sending a letter of formal notice to the Customer in which (i) orders payment of unpaid invoices and (ii) indicates the deadline last payment date, in application of the applicable provisions of the TIMOE. For customers benefiting from a social bonus due to physical and/or economic hardship, the terms referred to in the art. will be doubled. 3 of the TIMOE. Following the aforementioned notice of default, the Customer must notify Audax of any payment made by sending a copy of the payment receipt made by fax or to the e-mail address indicated in the reminder notice. Otherwise (non-payment), after a further 3 (three) working days have elapsed from the deadline for payment indicated in the same formal notice, if the arrears exceed the amount of the security deposit established or in any case an amount equivalent to the estimated average amount of a billing cycle, Audax, without prejudice to the cases of prohibition on the suspension of supply provided for by the applicable legislation, may request the Distributor to suspend the supply of electricity for one or more withdrawal points owned by the same Customer if they can be disconnected, in compliance with the TIMOE. If the Customer is connected in low voltage (LV) and the technical conditions of the meter exist, before the electricity supply is suspended, a power reduction will be carried out to a level equal to 15% of the available power. In the event of persistent non-payment by the Customer beyond this deadline, the supply will be suspended by the competent local distributor. If the arrears concern the joint supply of electricity and natural gas, the Supplier may at its option suspend one or both of the supply services, unless otherwise protected by the ARERA resolution. Once the supply has been suspended, in the face of the Customer's continuing non-compliance, Audax has the right, at any time, to declare the Contract terminated and send the relevant termination notice to the SII. The termination of the Contract takes effect from the day indicated by Audax in the letter of formal notice and/or in the subsequent letter of communication of termination. In the event that it is not possible to suspend the electricity supply, the Supplier will have the right to request the interruption of the supply, pursuant to art. 9 of the TIMOE. The execution of the intervention to interrupt and/or terminate the supply will result, with effect from the relevant date, in the legal termination of the Contract. In any case, the Customer must allow the distribution company to access the premises where the measurement system is located in order to be able to disconnect the POD from power and pay Audax the related charges relating to the interruption, suspension and/or termination of the supply. Where the intervention to interrupt the supply is not technically feasible, the Supplier has the right to declare the Contract terminated by sending the relevant communication of contractual termination to the SII pursuant to art. 10 of the TIMOE. The termination of the Contract takes effect from the effective date of the activation of the supply by the Supplier of last resort (enhanced protection service/Default service/safeguard). If Audax Renewables, in the 90 (ninety) days following the date of the last request for suspension of supply due to arrears, proceeds with a new communication of formal notice to the customer relating to invoices not covered in the previous communication for which it was requested the request for suspension of supply, the aforementioned terms may be reduced as follows: for delivery to the postal carrier, if the commercial counterparty is not able to document the date of sending the registered letter, exceeding 2 (two) working days starting from date of issue of the notice of default, without prejudice to the commercial counterparty's right to deliver to the postal carrier within a period not exceeding 3 (three) working days if also the final deadline of 10 (ten) calendar days referred to in the previous letter a) is increased by a number of working days equal to the difference between the observed delivery deadline and the minimum deadline of 2 (two) working days. In any case, the Customer will be required to pay, in addition to the amounts due and default interest at the rate indicated above, also the fees for the suspension, closure, interruption, termination and/or restoration of the supply indicated by the local Distributor. competent (and published on its website), and the corresponding OTHER SERVICES, indicated in the TECHNICAL AND ECONOMIC CHARACTERISTICS OF THE OFFER section of this page. Furthermore, in all cases of sending a payment reminder, a legal warning, a formal notice and/or each communication of advance notice of the suspension of the administration, as well as for each further communication envisaged on the basis of the TIMOE, in any case, consequent to the state of arrears by the Customer, in addition to the sums due for the invoiced amounts and the related interest, the cost for the administrative management of the case and for the expenses incurred for the recovery of the credit equal to Euro 25.00, at net of taxes and duties. In the event that the suspension of supply or reduction in power occurs without sending the formal notice by registered mail, Audax will pay the Customer as compensation a fee equal to Euro 30.00, net of taxes. Furthermore, Audax will pay the Customer as compensation a fee equal to Euro 20.00, net of taxes, in the event that the supply has been suspended due to arrears, or a power reduction has in any case been carried out, despite failure to comply also one of the following terms: • the deadline for payment indicated in the letter of formal notice, which cannot be less than 15 (fifteen) calendar days from the sending of the relevant registered letter to the end customer, or 10 (ten) calendar days from receipt by the seller of the receipt of delivery to the end customer of the notice of formal notice sent via certified email, or 20 (twenty) calendar days from the date of issue of the written notice of formal notice in default if Audax Renewables is unable to document the date of sending of the aforementioned communication; • the maximum term between the date of issue of the notice of default and the date of delivery of the same to the postal carrier which, if Audax Renewables is not able to document the date of sending, cannot be more than 3 (three) working days starting from the date of issue of the notice of default, without prejudice to the right for Audax Renewables to deliver to the postal carrier within a period not exceeding 5 (five) working days if also the final deadline of 20 (twenty) calendar days referred to in the previous point is increased by a number of working days equal to the difference between the observed delivery deadline and the minimum deadline of 3 (three) working days; • the minimum period of 3 (three) working days between the expiry date of the payment deadline and the date of the request to the distribution company for the request to close the redelivery point due to suspension of supply due to arrears. In the aforementioned cases, the end customer cannot be required to pay any further fee relating to the suspension or reactivation of the supply. Audax Renewables must pay the end customer, within 8 (eight) months from the occurrence of the suspension or power reduction, the automatic compensation indicated above directly or on the occasion of the first available invoice, through a deduction from the amount charged in the same invoice.

Civil gas end customers who use natural gas or another gas other than natural gas supplied via a distribution system or a transport network to supply a user system are protected by an insurance contract stipulated by the Italian Gas Committee (CIG) against accidents (also suffered by cohabiting family members and employees), fires and civil liability, deriving from the use of gas supplied via a distribution system, downstream from the delivery point. The following are excluded from this coverage: a) end customers of methane gas other than domestic or domestic condominium customers (public service points and other uses) equipped with a meter of a class higher than G25; b) consumers of methane gas for transport. For further details regarding the insurance coverage and the forms to be used for reporting any accident to be forwarded directly to the Italian Gas Committee (CIG), you can contact the Energy Consumer Help Desk directly on the toll-free number 800.166.654 or with other methods indicated on the website www.arera.it. In any case, on your own site here. Audax provides an information note dedicated to insurance coverage.

The Customer who currently uses the enhanced protection service/gas protection service, by adhering to the offer, will choose to switch to the free market which allows consumers to change supplier free of charge, choosing the tariff that best suits their needs, unlike the Service of Protection or Greater Protection whose prices are established by ARERA. In any case, the Customer may decide to return to the greater protection service/gas protection service; in particular for the supply of gas, you may request the protection conditions regulated by ARERA by contacting Audax at the following addresses:
• by e-mail, to one of the following addresses: info@audaxrenewables.it or complaint@audaxrenewables.it;
• by telephone, to the Customer Service number 011/9653739 or toll-free number 800.595.455.

Furthermore, its commercial offers include the supply at the economic conditions defined pursuant to the TIVG and the contractual conditions referred to in resolution no. 229/01, which Customers can still choose.